Comfort and Efficiency on Every Journey
Comfort and Efficiency on Every Journey
OUIGO is committed to accessibility and low prices, offering flexible fares that adapt to the needs of every traveler. With options starting from just 9€, each ticket is designed to ensure a comfortable, fast, and efficient journey while maintaining the high-quality standard that characterizes high-speed trains.
With OUIGO, you can travel at high speed, with low prices and the freedom to choose the fare that best suits your travel style.
At OUIGO, they want everyone to be able to travel at high speed at the best price. That's why they offer special discounts and promotions so you can enjoy a comfortable, fast, and affordable journey.
Discover all the offers and plan your next trip with OUIGO. Traveling at high speed has never been so easy and affordable!
Where can I buy OUIGO tickets?
You can purchase your tickets quickly and easily on trenes.com. Just select the origin, destination, date and the fare type that best suits your trip.
How much luggage is allowed on OUIGO?
With your OUIGO ESSENTIAL ticket you can bring 1 handbag (27x36x15 cm) and 1 cabin luggage (55x35x25 cm). If you need more, add the OUIGO PLUS option to include 1 additional or XL luggage up to 25 kg.
Are there discounts for children on OUIGO?
Yes, children under 3 travel for free if they do not occupy an additional seat. Also, children under 13 benefit from a flat rate of €7, making family travel even more affordable.
Can OUIGO tickets be changed or cancelled?
Depending on the fare purchased, changes may be made with a fee, while some fares do not allow modifications or refunds. These services can be added from €7. Check the details at the time of purchase on trenes.com.
Is there Wi-Fi service on OUIGO trains?
Yes, all OUIGO trains have Wi-Fi for €3 so passengers can connect, work or enjoy entertainment comfortably during the trip.
Can I travel with pets on OUIGO?
Travelling with small pets up to 10 kg is allowed, as long as they are in a carrier with maximum dimensions of 60 cm x 35 cm x 35 cm. A special pet ticket must be purchased.
Are food and drinks available on OUIGO?
Yes, on OUIGO trains you’ll find the OUIBAR, where you can buy snacks, drinks and other items at affordable prices to enjoy during the journey.
Are OUIGO trains accessible for people with reduced mobility?
Yes, all trains have reserved spaces for people with reduced mobility and enhanced accessibility. Assistance can also be requested at the station before the trip.
How early should I be at the station?
To ensure a smooth boarding process, it’s recommended to arrive at least 30 minutes before train departure. This gives you enough time to access the platform without rushing.
What happens if my OUIGO train is delayed?
OUIGO works to ensure maximum punctuality. In case of significant delays, you can consult the compensation policies available on trenes.com.