Comfort and Efficiency on Every Journey
Comfort and Efficiency on Every Journey
Renfe offers a variety of fares and classes so that each traveler can choose the option that best suits their needs, whether prioritizing price, flexibility, or comfort. Below, we explain the main available fares:
Thanks to the variety of fares and service classes, Renfe allows each traveler to find the best option according to their budget and needs. Choose yours and enjoy the journey!
Renfe offers its passengers various promotions and special fares to make train travel more accessible and affordable. These offers are designed for different traveler profiles, from young people and families to seniors and frequent customers.
Thanks to these discounts and promotions, traveling by train with Renfe is more accessible for everyone. Check the current offers and take advantage of the best fares to enjoy a comfortable and affordable journey.
Departure Station | Arrival Station | Departure Time | Arrival Time |
Barcelona Sants | Lyon Part-Dieu | 08:22h | 13:20h |
Madrid Atocha | Marseille St-Charles | 13:25h | 21:30h |
How to buy cheap Renfe tickets?
The cost of Renfe tickets usually increases as the travel date approaches. To take advantage of promotions and reduced fares, it is best to purchase tickets in advance. Additionally, you can obtain extra discounts using Renfe special cards or the Youth Card, allowing access to discounts ranging from 20% to 50% on the final price.
How to cancel Renfe tickets?
You can cancel your ticket either through our website or at the train station ticket office. However, refunds are not processed at the stations.
To request a refund, it is essential that the cancellation is made before the train's departure. You can easily process it by contacting us through our contact page.
Buying a Renfe pet ticket
If you need to buy a train ticket for your pet, you can do so in the 'Extras and Preferences' section during the purchase process. Simply select the 'Pets' option and choose the passengers traveling with them.
When do Renfe tickets go on sale?
Under normal circumstances, Renfe tickets are available for purchase up to 62 days in advance. However, for AVE routes, availability is usually extended up to 90 days before the scheduled travel date.
Renfe ticket refund due to delay
To request a refund, it is essential that the cancellation is made before the train departs. You can manage this process by writing to www.trenes.com/contacto.
If you prefer, you also have the option to contact Renfe directly by phone.
Which stations does Renfe serve?
Renfe trains operate in Spain's main railway stations. The ones handling the highest volume of high-speed routes include Madrid Atocha, Barcelona Sants, Sevilla Santa Justa, Zaragoza Delicias, Valencia Joaquín Sorolla, and Málaga María Zambrano.
How to cancel and request Renfe ticket refunds?
1. Locate your ticket and go to 'Manage Tickets' > 'Request Cancellation'.
2. Depending on the fare, you can cancel one way, the return, or the entire trip.
3. If traveling with others, choose to cancel one or multiple reservations by selecting the affected tickets.
4. Confirm the cancellation. This process is irreversible, so you must validate it on an extra screen before completing it.
Printing Renfe tickets
When purchasing your Renfe tickets through trenes.com, printing them is not necessary to present them during your trip.
Once the purchase is completed, you will receive your tickets in digital format via email, allowing you to easily carry them on your mobile device. However, if you prefer a paper version, you have the option to print them before arriving at the station or at a Renfe self-service terminal, at least 15 minutes before the train's departure.
Where can I check Renfe schedules?
To check your train schedule, simply select your departure and destination station and enter the travel date at the top of this page.
What is Renfe's customer service phone number?
If you need information about schedules, fares, or ticket purchases, Renfe provides a customer service phone line you can call: (+34) 91 232 03 20.
At what age do children pay for Renfe tickets?
AVE, Medium and Long Distance, and Rodalies trains
Children under 4 years old can travel for free on these trains as long as they do not occupy their own seat. For AVE, Long Distance, or Avant routes, it is mandatory to have a 'Free Child Ticket'.
Cercanías trains
In Cercanías services, children up to 6 years old can travel free of charge as long as they do not require an individual seat.
Is there free WiFi on Renfe trains?
AVE trains are equipped with free WiFi via PlayRenfe, a service that allows passengers to access digital content during the journey.
As part of Renfe's improvement plan, the connection speed has been increased fourfold.
Since April 1, 2019, the AVE Madrid-Barcelona route offers this service at no additional cost, with plans to extend it gradually to other routes connecting Madrid with Girona, Seville, Málaga, Valencia, and Castellón.
Passengers enrolled in the +Renfe loyalty program and those traveling in Preferente Class can enjoy free WiFi. Those in Turista Class can access the service for a fee of €2.